Return and Refund Policy

This Return Replacement Policy applies to all purchases made from Coir-on Foam Products Private Limited through its website, authorized dealers, distributors, and retail channels.

This Return Replacement Policy applies to all purchases made from Coir-on Foam Products Private Limited through its website, authorized dealers, distributors, and retail channels.

Products must be unused, free from damage caused by misuse, and returned in reasonably good condition. Proof of purchase is required

If a product is received damaged, defective, or different from the item ordered, customers should notify the Company within 10 days of delivery and provide photographs or other supporting evidence.

All return and replacement requests are subject to inspection and approval by the Company

Upon approval, the Company may replace the product with the same model or an equivalent product, subject to availability once the product physically received from the customer.

The Company may arrange pickup of approved return items or provide instructions for return shipment.

Returns or replacements may be refused for products showing signs of misuse, improper handling, unauthorized alterations, or normal wear and tear.

Order cancellation requests may be accepted before dispatch. Once dispatched, cancellation may not be possible.

For return or replacement requests, customers should contact Coir-on Foam Products Private Limited through the contact details published on the website.